Privacy Policy
Last updated: October 2, 2025
This Privacy Policy explains how Brick & Basil Pizzeria collects, uses, discloses, and protects personal information when you visit or use voyagepathfinder.site (the “Site”), place an order, create an account, or interact with our pizzeria services, including delivery, pickup, table reservations, promotions, and customer support. By using our Site or services, you consent to the practices described here.
Who We Are
Brick & Basil Pizzeria operates in Via dei Tribunali 32, Centro Storico, Naples, 80138, Italy. If you have questions about this Policy or your data, please contact us at +39 081 123 4567 or through the contact form available at voyagepathfinder.site.
Information We Collect
- Account and identity details: name, username, password (hashed), and contact information.
- Order details: items ordered (e.g., pizzas, salads, desserts, juice or lemonade), preferences (crust type, toppings), special instructions, and loyalty usage.
- Delivery and billing information: delivery address, billing address, and payment confirmation details from our payment partners. We do not store full payment card numbers.
- Device and usage data: IP address, browser type, device identifiers, pages visited, time and date of visits, and referral URLs.
- Location data: if you grant permission, we may use approximate location to suggest nearby stores and delivery estimates.
- Communications: feedback, ratings, messages sent via forms or by phone, and customer support logs.
How We Use Your Information
- To process orders, arrange delivery or pickup, manage reservations, and provide customer support.
- To personalize your experience, remember your favorites, and recommend menu items and offers.
- To process payments and prevent fraud, including verification with payment processors.
- To operate, maintain, and improve the Site, performance, and security.
- To send service messages about orders, delivery updates, account changes, or important policy notices.
- To provide marketing communications where permitted and with your choices respected.
- To comply with legal obligations and enforce our terms.
Legal Bases for Processing
We process personal data based on one or more of the following: your consent; the necessity to perform a contract (e.g., fulfilling your order); our legitimate interests (e.g., service improvement, security); and compliance with legal obligations.
Cookies and Similar Technologies
We use cookies, local storage, and similar technologies to enable core functionality, remember preferences, analyze traffic, and measure campaign performance. You can manage cookies through your browser settings; disabling certain cookies may affect Site functionality. Where required, we present a consent banner that allows you to adjust cookie preferences.
Sharing Your Information
- Service providers: delivery couriers, payment processors, hosting, analytics, customer support tools, and SMS/notification platforms, strictly for the purposes described.
- Business operations: if we undergo a reorganization, merger, or acquisition, your data may be transferred in accordance with this Policy.
- Legal: to comply with applicable law, lawful requests, or to protect rights, safety, and security.
We do not sell your personal information.
International Transfers
If data is transferred across borders, we implement appropriate safeguards (such as contractual protections and technical measures) to protect your information in line with applicable standards.
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods include order records and transaction data required for accounting and tax purposes. When no longer needed, data is securely deleted or anonymized.
Security
We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, monitoring, and regular reviews. No method of transmission or storage is completely secure; we aim to minimize risk and promptly address incidents if they occur.
Your Choices and Rights
- Access, correction, and deletion: request a copy of your data, ask for corrections, or request deletion where applicable.
- Objection and restriction: object to or request restriction of certain processing.
- Portability: request a portable copy of certain information.
- Marketing preferences: opt out of marketing communications at any time using the links provided in messages or via your account settings.
- Cookies: manage your preferences via the consent banner or browser settings.
To exercise rights, contact us at +39 081 123 4567 or via voyagepathfinder.site. We may verify your identity before fulfilling requests.
Children’s Privacy
Our services are not directed to children under the age required by applicable law to provide consent without parental authorization. If we learn that we have collected personal information from such a child, we will delete it promptly.
Pricing and Payments
Prices on the Site are displayed in €. Payments may be processed by trusted third-party providers. We receive confirmation of payment status but do not store full payment card details. For cash or card-on-delivery options, couriers may process your payment upon delivery.
Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or operations. The “Last updated” date shows the most recent revision. Significant changes will be communicated via the Site or, where appropriate, by direct notice.
Contact
For questions about this Privacy Policy or your personal information, please contact Brick & Basil Pizzeria at +39 081 123 4567 or through the contact form on voyagepathfinder.site. You may also reach us at our location: Via dei Tribunali 32, Centro Storico, Naples, 80138, Italy.